Legal

Policies & terms.

Two short documents explaining how ShopTopia handles your data and how the service works legally.

In plain language

  • Your store customer data belongs to you. CSV export any time. We never sell it or use it for ads.
  • Online payments via Xendit land in your account directly, not in a ShopTopia account.
  • Cancel any time. No long contracts, no penalties.
  • Content and products you upload remain yours. We only have permission to display them.
  • Disputes go to BANI arbitration in Jakarta. No class actions.

Questions about these documents, data export requests, or compliance matters? Contact the ShopTopia team →

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